PRE-ORDER POLICY

Pre-Order means that the product is not currently in stock, and you must place your order as per normal if you'd like to secure your size before the item arrives with us.

“Kindly note, Pre-Orders cannot be cancelled/refunded once placed.

Pre-Order dates are not guaranteed, and delays may occur. Mainly due to fabric sourcing & shipment held by customs.

The benefit of Preorders is that:

1- Some designs are exclusively made to order and can only be purchased via preorders.

2- For other designs that we restock frequently, you will secure your desired item without risking it becoming sold out shortly after we list it online. Also, demand can be very high on certain items & frequently they can sell out completely via preorder before they physically arrive in stock.

Unmatched BYU is not held liable for any unforeseen delays that may occur if you wish to Pre-Order an item. So please take extra care when placing your order, as we do not issue refunds for unexpected delays, change of mind/sizing or cancellations.

Payment: You will proceed through checkout as usual and make the full payment.

Delivery: Your order will only be shipped upon arrival at our warehouse, usually as per the date suggested on the product page at time of placing a preorder. However, we recommend placing preorders for an event that is at least 3-4 weeks after the advertised estimated delivery date.

If you have any questions regarding preoders or custom orders please contact info@unmatchedbyu.com